Skip to main content

Privacy Policy

Last updated: 21 July 2026

Ramtar Construction ("Ramtar Construction", "we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA"). This Privacy Policy explains what personal information we collect through www.ramtar.co.za ("this website"), how we use it, and what rights you have.

1. Responsible Party

Ramtar Construction is the "responsible party" (as defined in POPIA) for the personal information collected through this website.

  • Physical address: Durban, 4001, KwaZulu-Natal, South Africa
  • Email: info@ramtar.co.za
  • Information Officer: S Sattar, contactable at info@ramtar.co.za

2. What Personal Information We Collect

We only collect personal information that you voluntarily provide to us, primarily through the contact form on this website. This may include:

  • your name;
  • your email address;
  • your phone number (if you provide one);
  • your physical or site address (if relevant to your enquiry); and
  • any other information you choose to include in your message, such as project details or specifications.

We do not knowingly collect personal information from children without the consent of a parent or guardian, as required under POPIA.

3. How We Use Your Information

We process your personal information for the following purposes only:

  • to respond to enquiries submitted through the contact form;
  • to prepare and issue quotations or proposals for construction, civils, or related services;
  • to communicate with you regarding an ongoing or prospective project; and
  • to keep internal records of client and project communications.

We do not use your personal information for direct marketing communications unless you have separately consented to this, and we do not sell, rent, or trade your personal information to third parties.

4. Lawful Basis for Processing

We process your personal information on the basis that:

  • you have consented to it by voluntarily submitting the contact form; and/or
  • it is necessary to take steps at your request prior to entering into an agreement (e.g. preparing a quotation); and/or
  • it is necessary for our legitimate business interests in responding to enquiries and maintaining client records, provided this does not override your rights as a data subject.

5. Sharing of Your Information

We do not share your personal information with unrelated third parties. Limited disclosure may occur where necessary and appropriate, such as:

  • to employees or subcontractors directly involved in preparing a quotation or delivering a project you have enquired about; or
  • where required by law, regulation, or a valid order of a court or regulator.

Any third party who processes personal information on our behalf is required to do so only on our instruction and to apply appropriate security safeguards, in line with POPIA.

6. Cross-Border Transfers

Where any service provider we use to operate this website or manage email (such as hosting or email infrastructure) stores or processes information outside South Africa, we will only use providers that apply a level of protection for your information that is comparable to POPIA's requirements.

7. Retention of Information

We retain personal information collected through the contact form only for as long as is necessary to fulfil the purposes described in this Policy, or as required to comply with our legal, accounting, or reporting obligations. Once no longer needed, information is securely deleted or anonymised.

8. Security of Your Information

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking

This website does not use cookies to track visitors or collect personal information for advertising purposes. [If this changes in future — for example, if analytics tools are added — this section should be updated to describe what is collected and how visitors can opt out.]

10. Your Rights as a Data Subject

Under POPIA, you have the right to:

  • request confirmation of whether we hold personal information about you, and request access to it;
  • request correction or updating of your personal information if it is inaccurate, incomplete, or outdated;
  • request the deletion or destruction of your personal information where we are no longer authorised to retain it;
  • object, on reasonable grounds, to the processing of your personal information;
  • withdraw any consent you have given, at any time, without affecting the lawfulness of processing carried out before withdrawal; and
  • lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed unlawfully.

To exercise any of these rights, please contact us at info@ramtar.co.za.

11. Lodging a Complaint with the Information Regulator

If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with:

The Information Regulator (South Africa)Website: https://inforegulator.org.za

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically.

13. Contact Us

For any questions about this Privacy Policy or how we handle your personal information, please contact:

Email: info@ramtar.co.za